Free Shipping on orders over $200
Orders will be fulfilled and shipped out same day if placed before 2pm Eastern Time during the work week (Monday Through Friday). Orders placed on the weekend will be shipped first thing Monday Morning. Orders placed on holidays will be for-filled the following business day.
1. We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 3-5 business days to process the order and we cannot be held liable for USPS and FedEx guarantees. If the item is not delivered in time, please contact USPS (1.800.ASK.USPS), UPS (Call 1-800-PICK-UPS) or FedEx (Call 1.800.GoFedEx). We will NOT refund shipping charges if USPS or FedEx fail to meet their guaranteed shipping times.
All of our shipments include a Tracking Number. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact USPS (1.800.ASK.USPS), UPS (Call 1-800-PICK-UPS) or FedEx (Call 1.800.GoFedEx) in order to investigate this issue. We cannot be held accountable for packages where tracking information that states the package has been delivered to your order address.
2. If you live outside the US, you might be held responsible for customs duties charged by your country. This rarely happens as customs usually don't care much about one parcel, but if it does, you might have to pay around 15-20% of the purchase price to your government (check your local rates for more details).
On very rare occasions international shipping to some countries can take 4-6 weeks. Even longer for some slow-to-ship countries as listed above. We are not responsible for any delays caused by destination country's customs clearance processes.